PayPal launches international money transfer service, Xoom

Xoom is a fast and secure international money transfer service that makes sending money back home easier for Canadian immigrants.
Canadian immigrant families remit nearly $24 billion annually to support family and friends back home, according to the World Bank’s latest Migration and Development Brief. To meet this demand, PayPal has launched a new international money transfer service called Xoom, featuring the “World’s fastest man” Olympian Usain Bolt as its brand ambassador.

Canadian immigrants can use Xoom to quickly and securely send money, pay bills and reload phones fast for loved ones living in more than 130 countries globally, including India and Pakistan. “At Xoom, we are focused on making the process of sending money home to loved ones in another country fast and convenient for hardworking immigrants. Sending money abroad is often expensive and time consuming,” said Julian King, Xoom’s vice president and general manager. “Bringing Xoom’s digital remittance services to Canada will help eliminate these inconveniences so it’s fast and easy for Canadians to send bank deposits, reload prepaid phones and pay bills to support loved ones back home.”

According to the Migration and Remittances April 2018 report by the World Bank, globally, the top three receiver remittance countries are India, China and the Philippines. Xoom provides money transfer services to these key corridors in addition to the U.K., Eurozone and many other countries in Eastern Europe and Africa.

Historically, the cost of securely and efficiently managing and moving money across borders has been high but advances in digital technology — in particular mobile — are enabling a significant reduction in remittances costs.  Sending money overseas through a digital service like Xoom costs nearly half (3.93%) of the amount sent compared to the average cost of traditional remittances services (7.45%). To send money abroad in a few simple steps, download Xoom’s mobile app on Android and iOS or go to

Sending money to South Asian countries with Xoom
Xoom is one of the easiest and fastest ways to send money to South Asian countries at competitive rates, including: India, Bangladesh, Pakistan, Sri Lanka and Nepal. Families in India who bank with PNB benefit from instant deposits, 365 days a year. For all other major bank accounts across the country, like ICICI, SBI and HDFC, transfers are deposited within four hours when sent during Indian banking hours. Families can also pick up their transactions instantly in cash, at more than 50,000 locations across India.
If you send money to Pakistan, you can make instant direct deposits to more than 20 major banks like HBL, MCB, and Bank Alfalah in Pakistan, and also make ready right away for instant cash pickups at more than 5,000 pickup locations at competitive rates. All recipients need is a valid ID and the Xoom transaction number to pick up the money. Sending money to any National Bank of Pakistan rupee account will arrive the same day when sent Monday to Friday by 4:30 p.m. (Pakistan time).

Cost-effective digital money transfer services for a global market
Canadians can now send up to $12,500 CAD in a single transaction to India and Pakistan. For send money transactions, depending on the receiver country, users can choose from a range of options: deposit money to a bank account, send cash for pick-up or have cash delivered directly to their recipient’s door.

Xoom transfers can be tracked via text updates, email notifications or directly from the mobile app and website. Those who send money abroad can get their questions answered from customer support staff in English, French, Spanish and Filipino. “Two billion people around the world are underserved by traditional financial institutions. Some must stand in line for over an hour just to cash a cheque,” adds King. “With Xoom, Canadians can now get a fast, painless and secure way to support loved ones back home.”

Xoom’s increased presence in North America is an important milestone, signifying PayPal’s goal of democratizing the management and movement of money for people globally.


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